Advice on how to report software bugs

As a software developer I get reports of issues with the software, sometimes the user can be very helpful and will guide me through the steps to reproduce the error or bug. Recently I have dealt with users who don’t want to know and just say that a ‘System Error’ occured and are unable to report the problem correctly. I have decided to produce a document that gives some advice to software users and how they should report issues they have. Click here to view the document.

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